Refund and Returns Policy
Refund and Returns Policy for SilverByBubbers.com
Effective Date: 4 July: 2024
1. Introduction At SilverByBubbers.com, we are committed to ensuring your satisfaction with our products. If you receive a damaged or incorrect item, we are here to help. This policy outlines the conditions under which returns and refunds are accepted and the process for initiating a return.
2. Conditions for Returns We accept returns under the following conditions:
- Damaged Items: If your item arrives damaged, you may return it for a refund.
- Incorrect Items: If you receive an item different from what you ordered, you may return it for a refund.
3. Return Process To initiate a return, please follow these steps:
- Contact Customer Care: Notify us of the issue by calling our customer care team, sending an email, or submitting a contact form on our website within 7 days of receiving your item.
- Phone: +91 8094446777
- Email: support@silverbybubers.com
- Provide Details: Include your order number, a description of the issue, and any relevant photos of the damaged or incorrect item.
- Wait for Approval: Our customer care team will review your request and provide further instructions if your return is approved.
4. Return Shipping Once your return is approved, you will be provided with instructions on how to send the item back to us. Please ensure the item is securely packaged to prevent further damage during shipping. You are responsible for the cost of return shipping unless otherwise stated.
5. Inspection and Refund Upon receiving your returned item, our team will inspect it to verify the damage or error. After a successful inspection:
- Refund Initiation: We will initiate a refund to your billing account.
- Processing Time: The refund process may take up to 7 business days from the date of inspection.
6. Non-Returnable Items Items that are not damaged or incorrect are not eligible for returns. We do not accept returns for reasons other than those specified in this policy.
7. Delivery Timeline We aim to deliver all orders within 7 days from the date of purchase. Delivery times may vary based on your location and unforeseen circumstances. We will keep you informed of any delays.
8. Contact Us If you have any questions or concerns about our Refund and Returns Policy, please contact our customer care team:
SilverByBubbers.com
Phone: +91 8094446777
Email: support@silverbybubbers.com
Mailing Address:
